FAQS

Q1: What is MyHELPR? 

 A1: MyHELPR is a platform that provides a wide range of domestic services such as drivers, electricians, plumbers, elderly care, babysitters, dog walkers, gym trainers, chiropractors, and more.

Q2: How does MyHELPR work? 

 A2: MyHELPR allows users to book domestic services through a simple and user-friendly mobile app or website. You can browse through different service categories, select the specific service you require, schedule a time, and book a service professional.

Q3: What kind of domestic services does MyHELPR offer? 

A3: MyHELPR offers a comprehensive range of domestic services including drivers for transportation needs, electricians for electrical repairs or installations, plumbers for plumbing-related issues, caregivers for elderly care, babysitters for childcare, dog walkers for pet care, car washers for vehicle cleaning, gym trainers for fitness guidance, chiropractors for physical therapy, and much more.

Q4: How can I book a service professional through MyHELPR? A4: To book a service professional through MyHELPR, you need to follow a few simple steps:

-       Download the MyHELPR mobile app or visit the website. 

-       Sign up or log into your account. 

-       Select the category of the service required 

-       Choose the specific service in that category

-       Enter your location and preferred time 

-       Review the available service providers along with their reviews and rating 

-       Confirm the booking and sit back while the service provider arrives at the desired time. 

Q5: How do I pay for the services rendered through MyHELPR? 

 A5: MyHELPR offers multiple convenient payment options. You can pay for the services using various methods, including credit/debit cards, net banking, mobile wallets, or cash (if available).

 Q6: How does MyHELPR ensure the quality and reliability of its service professionals? 

A6: MyHELPR follows a strict verification process to ensure the quality and reliability of its service professionals. All professionals undergo background checks, skill assessments, and reference checks before being listed on the platform. Users can also provide ratings and reviews based on their experience, helping others make informed choices.

Q7: Can I schedule recurring services through MyHELPR? 

A7: Yes, MyHELPR allows you to schedule recurring services according to your needs. You can set up regular appointments with service professionals for specific tasks such as weekly house cleaning, monthly car wash, or daily dog walking.

Q8: How does MyHELPR handle customer support and issue resolution? 

A8: MyHELPR has a dedicated customer support team that is available to assist you with any queries, concerns, or issues. You can reach out to them through the app, website, or contact details provided, and they will promptly resolve your concerns.

Q9: Is MyHELPR available in all locations? 

A9: MyHELPR aims to expand its services to various locations. Currently, it may be available in specific cities or regions. You can check the app or website to see if your location is covered.

Q10: Is my personal information safe with MyHELPR? 

A10: Yes, MyHELPR takes the privacy and security of your personal information seriously. It implements industry-standard security measures to protect your data and ensures that your information is only used for the purpose of providing the required services.